Account Shield
A Plan of Action built from your facts: Amazon's notice and 5-7 questions for your issue type, written in Amazon's three-part format and your marketplace's language. Before you copy it, code checks the dates, numbers, IDs and names in the letter against what you told us. Consultants charge $500-2,000 per appeal; the Agency plan adds a custom POA review.
Plan of Action Generator
Select your issue type, paste Amazon's notice and answer a few questions. You get a POA in Amazon's three-part format, and before you copy it, the dates, numbers, IDs and names in the letter are checked against your facts.
Product Quality
Defective, damaged, not as described
IP Complaint
Copyright, trademark, patent
Inauthentic
Suspected counterfeit claims
Restricted Product
Category or product restrictions
Related Account
Multiple account suspension
VoC Defect
Voice of Customer violation
Safety Complaint
Product safety notification
Policy Warning
Generic policy violation
Order Metrics
ODR, late shipment, cancellation
On-Time Delivery
OTDR or handling time (FBM)
Business Hour Delivery
Amazon Business orders (FBM)
Other
Any other issue
Account Health Checklist
Track your daily, weekly, and monthly account health tasks. Progress saved locally.
Suppression Risk Checker
Exact counts first: title characters against the 75-character limit (since Jul 27, 2026, all categories except Media), Search Terms in bytes against 249, each bullet against 255 characters. Then a review of claims, promotional wording and category rules, with a suggested fix for each issue.
Check a Plan of Action you already wrote
Paste your draft. Add what happened (Amazon's notice and the steps you took) and the dates, numbers, IDs and names in the letter are compared with it. Nothing is sent or saved, and no account is needed.
Why not paste this into ChatGPT?
- The letter is checked against your facts. Code compares the dates, numbers, IDs and names in the draft with Amazon's notice and your answers. Anything you didn't give us is highlighted to confirm or remove. A chat assistant doesn't cross-check its own letter.
- It asks before it writes. 5-7 questions for your issue type, then the root cause, the actions you already took (past tense) and the preventive measures, in Amazon's three-part format. The generator is told to write [CONFIRM] where a detail is missing, and the pre-submit check flags any detail that is not in your facts.
- 2026 rules are built in and dated: On-Time Delivery Rate listing-level deactivation (Feb 28, 2026), handling-time checks (Jun 29, 2026), FBM offer-level deactivation (Aug 31, 2026), Business Hour Delivery Rate (Sep 30, 2026) and Amazon's agent policy (Mar 4, 2026). Rules last checked Oct 5, 2026.
- Your marketplace's language. For Amazon.de, .fr, .it, .es, .com.mx and .co.jp the letter is written in that language.
- Exact counts on the Suppression tab. Title characters against 75, Search Terms bytes against 249 and each bullet against 255 are counted by code, the same way on every run.
- The case is saved. Reopen it from your dashboard or as a PDF. When Amazon replies, paste the reply to get a revised letter with the changes marked sentence by sentence.
Honest note: a chat assistant can write a decent first draft if you give it every fact. What counts is what you submit: a weak or inaccurate first appeal makes the next one harder, so confirm every detail before you send it. For complex cases (legal claims, several violations at once) a human consultant may still be worth it; the Agency plan includes a custom POA review.
Protect Your Amazon Seller Account in 2026
Many suspensions happen without warning - sellers discover their account is deactivated when sales suddenly drop to zero. The appeal process requires a Plan of Action (POA) that addresses root causes, corrective actions, and preventive measures in a specific format that Amazon's enforcement team expects.
Account Shield combines three tools: a Plan of Action generator that creates compliant POAs for any violation type, a Suppression Risk Checker that scans your listing for common suppression triggers, and a Health Checklist of 18 daily and weekly items to keep your account metrics in good standing.
Plan of Action Generator
Professional POA consultants charge $500-2,000 per appeal. Account Shield drafts a structured Plan of Action in a few minutes, following the exact format Amazon's Seller Performance team reviews: root cause analysis, immediate corrective actions taken, long-term preventive measures, and supporting documentation recommendations. It covers all major violation types including intellectual property complaints, product authenticity, safety issues, policy violations, VoC defects, order metrics, On-Time Delivery and Business Hour Delivery cases, and listing restrictions. Before you copy the letter, a pre-submit check compares the dates, numbers, IDs and names in it with Amazon's notice and your answers, confirms the three required parts are there, and flags blame, pleading and vague promises.
Suppression Risk Checker
Listing suppression silently removes your product from search results without notification. Common triggers include restricted keywords in titles or bullets, missing compliance attributes, inconsistent product data, and category-specific requirements. The Suppression Risk Checker scans your title, bullets, description and backend search terms for prohibited claims, restricted wording, the 75-character title limit (in force since July 27, 2026) and category-specific risks, and gives an exact fix for each.
Frequently Asked Questions
How is Account Shield different from hiring a POA consultant?
What types of suspensions does the POA Generator cover?
Does the Health Checklist require connecting my Amazon account?
Can I paste Amazon's notice into ChatGPT instead?
Can the Suppression Risk Checker prevent listing removal?
Explore the L-Guard suite
Premium tools and free calculators built specifically for Amazon FBA sellers facing 2026 fee changes.