Protect · Recover lost FBA money

Amazon may still owe you money.
Refund Recovery finds it - fixed price, no commission.

Upload your Seller Central reports. Refund Recovery cross-references units Amazon lost or damaged in its warehouses and customer returns damaged by the carrier or Amazon against your reimbursements - then gives you each claim with its evidence, its value, its filing deadline and an FBA reimbursement claim text ready to submit.

See sample report →

Included in Pro & Agency · or $49 one-time

Run a free scan first (free account): see the total, the number of claims and your deadlines before you pay.

Fixed $49 - no % commission Audit in 60 seconds Claim text for every case Deadline on every claim

L-Guard Refund Recovery

$49 fixed

One-time price. You keep 100% of what Amazon refunds you.

On a $5,000 recovery: you keep $5,000.

GETIDA / Refunds Manager

25% of recovered

Commission model. The more they find, the more they take.

On a $5,000 recovery: they take $1,250.

How it works

From CSV to claim text in 60 seconds

No integrations. No commission. Three reports and Refund Recovery.

1

Download 3 reports

From Seller Central → Reports → Fulfillment: FBA customer returns, Inventory Ledger (Detailed view) and Reimbursements. Last 120 days. CSV format.

Free from Seller Central - takes 2 minutes
2

Upload to L-Guard

Add the three CSVs on this page. Each file is checked first (right report, date range, currency), then Refund Recovery cross-references every return, adjustment and reimbursement to find gaps.

Raw CSVs never leave your browser
3

Submit & get paid

You get every claim sorted by its filing deadline, with the math behind it and an FBA reimbursement claim text built from your reports, plus an Excel worksheet with live formulas, a PDF and a calendar file with each deadline.

Submit to Seller Central - keep 100% of refund
What Refund Recovery catches

3 kinds of money Amazon may still owe you

Amazon now reimburses many warehouse losses automatically - Refund Recovery finds the ones that slipped through, while they are still inside Amazon's claim window.

Lost FBA inventoryUnits Amazon misplaced inside its fulfillment centers that were never found or reimbursed. Claim within 60 days.
Damaged in FBA warehouseSellable units damaged by Amazon (not the customer) that were never compensated. Claim within 60 days.
Returns damaged by the carrier or AmazonCustomer returns graded Carrier damaged or Damaged - Amazon's responsibility - with no reimbursement. Claim 60-120 days after the refund.

Why not paste this into ChatGPT?

  • You would have to teach it Amazon's codes first. In the Inventory Ledger, M and 5 mean misplaced, F found and E damaged at the fulfillment center; 6, 7, H, K, U (units already unsellable) and Q, P (disposition changes) are left out. Refund Recovery reads them as Amazon writes them, row by row.
  • And the current windows. 60 days for warehouse losses, 60-120 days after the refund for damaged returns. Every claim here gets its own file-by date, and a calendar file to keep it.
  • And the at-cost rule. Since Mar 31, 2025 Amazon reimburses at your cost, not the selling price. Values here come from Amazon's own latest per-unit reimbursement for the same SKU, or from the unit cost you enter.
  • And the netting. A reimbursement paid in September can cover a loss from July. Found units and reimbursements are matched to the oldest open loss first and capped at Amazon's Unreconciled Quantity, so nothing already paid is claimed twice.
  • Same files, same answer, with a receipt. Rows read, losses counted, every row left out counted under its reason, claims that already expired, and what Amazon paid since your last audit. Your raw reports stay in your browser.

Honest note: a chat assistant writes a good claim letter, and with file upload and code it can do this math if you give it all of these rules and check the result. Amazon's Selling Partner plugin for Claude (US beta, Sep 2026) reads inventory, listings and inbound shipments, not the Reimbursements report. Rules last checked: Oct 5, 2026.

Pricing

One-time, fixed price. No commission.

If you ever recover even a single $50 reimbursement, the audit pays for itself.

$49 · one-time

Full refund audit for your account

  • Cross-reference of Returns + Inventory Ledger + Reimbursements CSVs
  • PDF and Excel report with every claim and its estimated value
  • Claim text for a Seller Support case, built from your reports
  • Claims sorted by deadline, with a calendar file (.ics)
  • Audit receipt: rows read, rows left out and why, claims that expired
  • Re-run up to 50 times - covers Amazon's current 60-day claim window
  • Raw CSVs stay in your browser - no commission, ever
Get my refund audit - $49
One claim of $50 or more covers the price - and you keep 100% of every reimbursement.
FAQ

Common questions

Is this legal? Will Amazon ban me for filing claims?
Yes, 100% legal. Amazon's FBA reimbursement policy lets you claim for its fulfillment errors, but the window is now 60 days for units lost or damaged in its warehouses (it used to be 18 months) and 60-120 days after the refund for customer returns - so file promptly. Filing valid reimbursement claims is a normal part of running an FBA business - Amazon expects you to do it.
Do I need to give you my Seller Central login?
No. You only add three CSV reports that you download yourself from Seller Central. We never see your Seller Central credentials. Raw CSV files are processed in your browser and never uploaded; only the found claims and the audit counts are saved to your account, so you can reopen past audits from your dashboard and see what changed at the next run.
How long does the audit take?
The audit itself runs in under 60 seconds once your CSVs are uploaded. Downloading the three reports from Seller Central takes about 2 minutes.
How is this different from GETIDA / Refunds Manager?
Those services take 25% commission on every dollar they recover. On a $5,000 recovery, they keep $1,250. L-Guard charges a one-time $49 - you keep 100% of what Amazon refunds you. No ongoing tax on your recovery. Refund Recovery checks three claim types: units lost in Amazon's warehouses, units damaged there, and customer returns damaged by the carrier or Amazon.
What if Refund Recovery finds nothing?
Honest answer: it can happen - Amazon now reimburses many warehouse losses automatically, and only the last 60 days of losses can still be claimed. But if your audit returns under $50 in claims, we'll refund the $49 fee within 14 days, no questions asked.
How often should I re-run the audit?
Run it every 1-2 months - Amazon's claim window for warehouse losses is now only 60 days, and new losses keep coming as FBA handles your units. Your one-time purchase includes up to 50 runs; Pro and Agency include unlimited runs.
Can I see the result before I pay?
Yes. Sign in with a free account and run the free scan on this page. It reads your three reports in your browser and shows the estimated total, the number of claims, how many deadlines are coming up and the audit receipt. The claim list, claim texts, Excel, PDF and calendar file unlock with the $49 purchase or a Pro / Agency plan.
Why are some losses not on my claim list?
Refund Recovery leaves out units that are already settled or that this audit does not claim: units found again or already reimbursed, units Amazon's ledger shows as reconciled, codes for units that were already unsellable (6, 7, H, K, U) and disposition changes (Q, P), returns graded sellable, customer damaged or defective, and returns already reimbursed. Losses past the claim window (60 days; returns 120 days) are listed separately as expired. The audit receipt counts every row left out under its reason, and the Excel worksheet lists the rows (up to 10,000 per reason).

Ready to find money Amazon owes you?

Upload three CSVs. Get a PDF with every claim in 60 seconds.

Not sure yet? Create a free account and run the free scan first.

See what the report looks like →